Rules & Reg. For Pick-Up

To pick up a prize that you have won from Z103.5 please call 416-213-1035 prior to your visit. This allows us to make sure your prizes are ready for pick up.

Our Address:
Z103.5 (CIDC)
5312 Dundas St W.
Etobicoke, ON
M9B 1B3
Office: 416-213-1035
Request & Contest Line: 416-798-1035
Office Hours of Operation:
Monday – Friday: 9a – 5:30p
Saturday – 11a-1p
Sunday: Closed





Prize Info:
Prizes are not transferable, must be accepted as awarded, and may not be substituted or converted to cash, except by Z103.5 as indicated below. Z103.5 reserves the right to substitute a prize of equal or greater monetary value, whether in cash or otherwise, if a prize cannot be awarded as described. Z103.5 however, will not be responsible if weather conditions, event cancellations, or other factors beyond their reasonable control prevent the Prize or any part of the Prize from being fulfilled. In any such event, winners will not be provided with a substitute for the missing Prize or any such part of the Prize but will be eligible to enter or win another contest.


What do I need to bring?
Any form of VALID government issued photo identification.


Can a friend or family member pick up my prize?
No, the declared official winner must claim their prize with copy of your ID.


When can I win again?
You are eligible to win after 90 days for daily prizes ($50.00-$500). Prizes valued at $500-$5000.00, you are eligible to win after 2 years.


How long do I have to pick up my prize?
You have 30 days to claim your prize from the date of your win. If you are not able to claim your prize within the 30 day time-frame, please phone the receptionist and arrangements will be made to hold the prize for up to 1 week only. If you do not make an official arrangement with reception or promotions, your prize will be forfeited by our office. In such a case your prize is forfeited by our office you will still be required to wait the 90 days for prizing between $50-$500 or 2 years for prizing worth $500-$5000. Please ensure that you always call reception at 416-213-1035 to make sure your prize is available at the time you wish to pick it up. These rules are subject to change with notice from the station. Some restrictions apply. Winners will be notified by telephone.


Can you mail my prize to me?
Unfortunately Z103.5 cannot mail prizes.


Prizes Also..

  • Cannot be exchanged.
  • Are accepted as awarded and are non-transferable.
  • If an event (concert, movie screening etc.) is cancelled, Z103.5 is not responsible for substituting a prize, or refunding any costs incurred by prize winner.
  • For Movie Premiers – All seating for Z103.5 movie premieres is on a first come first serve basis. Please arrive early to ensure your admission.
  • By entering the contest the entrant / participant agrees to be bound by these rules & regulations.